AT&T

Photos of AT&T

Reviews

• Sam Klewans

  May, 30 2018
  ★ ☆ ☆ ☆ ☆
  Beware of this store . This is an "authorized AT&T retailer" which is different from a corporate AT&T branch- I think this is similar to the guys that walk around in Best Buy selling phone deals. And I am going to report this "authorized retailer" to AT&T corporate. I walked in with a broken Iphone 7 and was told I needed to take it to Richmond, they couldn't do anything for the warranty. Reasonable. I then explained I needed the phone for business and I couldn't wait till a trip to Richmond, I was ready to spend an additional 750 on the same model. I was told then they could not sell me a new phone (or any new model in high demand) unless I purchased a new line, because they didn't make any money selling the phones. The sales guys said his cousin runs this store and maybe I could purchase an older model, he brought an opened box out of the back and offered me full retail $550 for it, but the model I had he would not sell me. I've been an AT&T customer for a decade, and to refuse to sell me a phone due to your commission game, while using the AT&T brand, is ridiculous. Will be looking into Verizon soon. Please avoid this store.

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